Frequently Asked Questions

What payment methods do we support?

At Osroyce, we currently accept PayPal as our primary and secure method of payment. This ensures that all transactions are completed safely and efficiently through PayPal's trusted platform.

How long will it take to receive my order?

Once your order is shipped, you can expect delivery within 2 to 8 business weeks. We strive to deliver your goods within the stipulated time, but delays may occasionally occur due to logistical disruptions, customs issues, or weather conditions.

What is your return policy?

Within 30 days of receipt of the goods, you may request a return for a refund (excluding our return shipping costs). Any products returned should be in its original condition to be returned: unused, in their original packaging and with complete accessories

How can I contact your customer service?

For any inquiries, you can reach our customer support team via email atinfo@osroyce.comor through our website's contact form. We aim to respond to all inquiries within two business days.